Refund and Returns Policy

Introduction

At Vedic Hindu Store, we are committed to ensuring your complete satisfaction with our products. This policy outlines the procedures for returns, refunds, and cancellations. Please read it carefully to understand your rights and our obligations.

Return Policy

Eligibility for Returns

You may return products purchased from Vedic Hindu Store within 15 days of delivery for a refund or exchange, provided the following conditions are met:

• The product is unused and in its original condition.
• The product is in its original packaging with all tags, labels, and accessories intact.
• You provide the original receipt or proof of purchase.

Non-Returnable Items

Certain items are not eligible for return, including but not limited to:

• Custom or personalized products
• Items that have been used or damaged by the customer
• Products without their original packaging and accessories
• Perishable goods

Return Process

1. Initiate a Return: To initiate a return, please contact our customer support at support@vedichindustore.com with your order number, details of the product you wish to return, and the reason for the return.
2. Receive Return Authorization: Once your return request is approved, you will receive a Return Authorization (RA) number and instructions on how to send the product back to us.
3. Ship the Product: Pack the product securely, including all original packaging and accessories. Clearly write the RA number on the outside of the package and ship it to the address provided in the return instructions. You are responsible for the shipping costs of returning the product.
4. Inspection and Refund: Upon receiving the returned product, we will inspect it to ensure it meets the return eligibility criteria. If approved, we will process your refund within 7-10 business days.

Refund Policy

Refund Processing

• Refunds will be issued to the original payment method used for the purchase.
• Shipping and handling charges are non-refundable, except in cases where the return is due to our error (e.g., wrong or defective product).

Refund Timeline

• Once the returned product is received and inspected, you will receive an email notification regarding the approval or rejection of your refund.
• Approved refunds will be processed within 7-10 business days, and a credit will automatically be applied to your original method of payment.

Cancellation Policy

Order Cancellation

• You may cancel your order within 24 hours of placing it by contacting our customer support at support@vedichindustore.com. Please provide your order number and reason for cancellation.
• Orders cannot be cancelled after they have been shipped. In such cases, you may need to wait for the delivery and then initiate a return.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at support@vedichindustore.com with your order number, a description of the issue, and photographic evidence of the damage or defect. We will arrange for a replacement or refund as quickly as possible.

Contact Us

If you have any questions or concerns about our Return, Refund & Cancellation Policy, please contact us at:

Vedic Hindu Store

Address: 516, Bajrang Nagar, Satyam Vihar, Indore, Madhya Pradesh 452001, India
Email: support@vedichindustore.com